Shipping policy

As the official store of Navee, we are committed to delivering your merchandise safely and quickly to your door. Below is our simple and transparent shipping policy, designed with your convenience in mind.

1. Shipping Destinations

We offer global shipping, covering all major countries and regions.  in Europe (Spain, UK, Germany, France, Italy, etc.), we provide priority shipping to ensure you receive your items faster.


2. Shipping Time & Tips

  • Order processing: We will process your order within 24 hours after payment (we process orders quickly to get your items on the way as soon as possible).
  • Europe: 2-5 working days (priority shipping, no long wait).
  • Global (other regions): 7-15 working days (varies by destination, we’ll update you on the progress in a timely manner).


3. Fast Free Shipping

Free shipping benefit: Enjoy free standard shipping for orders over €60 (Europe) / €100 (global) – a little surprise for our beloved fans!


4. Order Tracking

After your order is shipped, we will send a tracking number to your registered email. You can track your package in real time on our store homepage or the courier’s official website, so you can keep track of your items at any time.


5. Customs & Duties

For international orders, customs duties and taxes are borne by us. We will provide all necessary documents to help you clear customs smoothly.
Any questions about shipping? Contact our customer service anytime. Thank you for your support! Hala Madrid!

As the Navee Official Store , we are committed to delivering your official merchandise safely and quickly to your door. Below is our simple and transparent shipping policy, designed with your convenience in mind.